Ratchet+Wrench Radio
Ratchet+Wrench Radio offers four tracks each month that explore the industry's biggest trends, most pressing topics, and the leadership and business management tips and strategies you need to thrive.
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Episodes
Friday Aug 16, 2019
Friday Aug 16, 2019
Bill Greeno, a "management guru" in the automotive industry, shares his tips on getting employees to become more independent, along with tools to get them started.
Thursday Aug 08, 2019
Thursday Aug 08, 2019
Ben Pohl, graduate and automotive tutor at College of DePage in Illinois, shares his thoughts on what makes an effective tech program and what shop owners can do to attract a top quality tech.
Thursday Aug 01, 2019
Thursday Aug 01, 2019
John Beebe, owner of Bellingham Automotive and Burlington Automotive in Washington, discusses how he's been able to create a culture that retains employees.
Friday Jul 26, 2019
Friday Jul 26, 2019
In this month's episode of Ratchet+Wrench Radio, Aaron Stokes speaks on the best ways for owners to assess their leadership skills, as well as how their managing style affects the employees at their shop.
Friday Jul 19, 2019
Friday Jul 19, 2019
Sally Thomas, co-owner and president of Thomas Tire & Automotive, discusses ways to give staff more leadership opportunities, and how it's helped her become a better leader herself.
Friday Jul 12, 2019
Friday Jul 12, 2019
Servando Orozco, CEO and owner of Orozco's Auto Service in Long Beach, Calif., details how he has been able to become a "marketing guru" within the industry.
Friday Jul 05, 2019
Friday Jul 05, 2019
On this week's Innovate episode of Ratchet+Wrench Radio, Laurie Guest, professional customer service expert, details the best way to add new and creative business ideas intended to boost customer satisfaction.
Friday Jun 28, 2019
Friday Jun 28, 2019
On this month's Grow episode of Ratchet+Wrench Radio, Rick White, president and lead coach of 180Biz, shares his tips for improving shop culture in order to attract the best talent in the industry.
Friday Jun 21, 2019
Friday Jun 21, 2019
Monthly guest and Ratchet+Wrench columnist Aaron Stokes shares his tips on how to take control of staff meetings and get each team member on board to achieve success.
Friday Jun 14, 2019
Friday Jun 14, 2019
Shop owner Gary Uhlman discusses the importance of his non-profit organization, the Mid-Atlantic Auto Repair Coalition (MARC), and gives tips on how other owners can get involved or start their own.