Ratchet+Wrench Radio
Ratchet+Wrench Radio offers four tracks each month that explore the industry's biggest trends, most pressing topics, and the leadership and business management tips and strategies you need to thrive.
Episodes
Sep 25, 2019
Sep 25, 2019
10 min
Founder of the Automotive Training Center, Larry Witherspoon, explains his program, which uses auto repair to mentor at-risk youth.
Sep 18, 2019
Sep 18, 2019
16 min
Bridgette Tuquero of YourMechanic, a website based platform that connects technicians and customers, discusses the benefits of mobile repair and what auto repair shop owners can learn from its business model and how to leverage platforms like this to grow their businesses.
Sep 17, 2019
Sep 17, 2019
11 min
Julio Martinez, owner of Elam Kwik Kar, tells us how he took customer service in his shop to the next level.
Sep 16, 2019
Sep 16, 2019
26 min
Josh Davis, EVP of sales at Mail Shark, breaks down how the key components of every direct mail campaign, if done correctly, ensure a growing customer base. For additional information about direct mail or Mail Shark, contact Josh directly at 484-302-7266 or visit themailshark.com/ratchet.
Sep 12, 2019
Sep 12, 2019
19 min
In this month's episode of Ratchet+Wrench Radio, Aaron Stokes speaks on the importance of being a role model vs. a typical owner.
Sep 6, 2019
Sep 6, 2019
23 min
Tim Ross, president and CEO of Mudlick Mail Marketing, discusses trends in marketing and why direct mail isn't dead.
Aug 23, 2019
Aug 23, 2019
20 min
In this month's episode of Ratchet+Wrench Radio, Aaron Stokes speaks about the benefits of using a flat rate, as well as figuring out the right employees for this system.
Aug 16, 2019
Aug 16, 2019
23 min
Bill Greeno, a "management guru" in the automotive industry, shares his tips on getting employees to become more independent, along with tools to get them started.
Aug 8, 2019
Aug 8, 2019
18 min
Ben Pohl, graduate and automotive tutor at College of DePage in Illinois, shares his thoughts on what makes an effective tech program and what shop owners can do to attract a top quality tech.
Aug 1, 2019
Aug 1, 2019
21 min
John Beebe, owner of Bellingham Automotive and Burlington Automotive in Washington, discusses how he's been able to create a culture that retains employees.