Ratchet+Wrench Radio
Ratchet+Wrench Radio offers four tracks each month that explore the industry's biggest trends, most pressing topics, and the leadership and business management tips and strategies you need to thrive.
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Episodes
Monday Jan 06, 2020
Monday Jan 06, 2020
Publicity is a great way to reach customers, but not every shop owner is trained for it. Frank Leutz, owner of Desert Car Care of Chandler, and co-host Susie Wong, discuss the dos and don’ts of a press release, how to attract the media and how to prepare for a TV appearance. Hear more from Frank at http://bit.ly/WrenchNation
Thursday Dec 19, 2019
Thursday Dec 19, 2019
Aaron Stokes shares how negative staff members can disrupt the entire business, how to prevent it from happening and how to know when enough is enough.
Thursday Dec 12, 2019
Thursday Dec 12, 2019
Tom Burden, founder of Grypmat, shares the inspiration behind his tool tray, which was named one of Time's Best Inventions of 2018, and his advice on finding your inner problem-solver.
Monday Dec 09, 2019
Monday Dec 09, 2019
Frank Leutz and co-hose Susie Wong break down their marketing calendar and provide tips so others can create their own for the upcoming year.
Tuesday Dec 03, 2019
Tuesday Dec 03, 2019
Jason Stretch, owner of Legendary Automotive and Truck Service, discusses the importance of recruiting and his approach to the process.
Tuesday Nov 26, 2019
Tuesday Nov 26, 2019
With the holiday season upon us, Aaron Stokes discusses the importance of giving thanks for one of your most valuable assets—your employees.
Monday Nov 18, 2019
Monday Nov 18, 2019
In his inaugural podcast, Frank Leutz, owner of Desert Car Care of Chandler, and co-host Susie Wong, tackle the tech shortage and discuss the techniques that have worked for them as well as areas that they’ve struggled with.
Tuesday Nov 12, 2019
Tuesday Nov 12, 2019
In this week's episode of Ratchet+Wrench Radio, Junior Word, president of Carquest North America discusses how he's been able to keep a focus on the customer throughout his time with the company and what he hopes to bring to his new position.
Thursday Nov 07, 2019
Thursday Nov 07, 2019
Jim Lang, president of Lang Market, discusses what independent shop owners need to do in order to stay relevant.
Monday Nov 04, 2019
Monday Nov 04, 2019
With SEMA and AAPEX week upon us, Ratchet+Wrench decided to focus on how to manage stress with a busy schedule. In this week's episode, we talk with trainer, speaker, and coach, Joe Robinson, who works for companies all over the world focusing on stress management and work-life balance.