Ratchet+Wrench Radio
Ratchet+Wrench Radio offers four tracks each month that explore the industry's biggest trends, most pressing topics, and the leadership and business management tips and strategies you need to thrive.
Episodes
Aug 9, 2020
Aug 9, 2020
24 min
Monthly podcast guest Frank Leutz, owner of Desert Car Care in Chandler, Ariz., shares how to reinvigorate your technicians and get them back on track and loving what they do.
Aug 3, 2020
Aug 3, 2020
3 min
This week, we examine the HEALS Act and what OEMs are saying about government loans.
Aug 2, 2020
Aug 2, 2020
10 min
David Askwith, director of operations, Autostream Car Care in Maryland, shares how after months of struggling during COVID-19, his MSO hit its best sales day ever and is now outpacing pre-COVID pace.
Jul 28, 2020
Jul 28, 2020
3 min
This week, we report on trends in small businesses across the nation, SEMA news and the Digital Millennium Copyright Act.
Jul 27, 2020
Jul 27, 2020
22 min
The goal for owners Eric and Allison Smith of Cannon's Automotive Service? Keep getting better and better when it comes to leadership, marketing, and overall processes. And after taking over Allison's father's business, they joined Elite Pro Service to get an extra helping hand in the mix. On top of that, they utilized an old idea from Allison's father that has proved to be a big success. They even got on their local radio station to promote their cause [15:45-18:15]. Hear all about their growth over the past couple of years and how those on the outside and hard work helped get them to where they are now.
Jul 20, 2020
Jul 20, 2020
2 min
In this week's roundup, we provide an update on SEMA , the Right to Repair and more.
Jul 17, 2020
Jul 17, 2020
13 min
How many of you have an employee that’s always late? How about always on his or her phone? Monthly guest Aaron Stokes shares how to have those tough conversations with your employees.
Jul 14, 2020
Jul 14, 2020
2 min
This week, we gives updates on government funding for small businesses during the coronavirus and share how a few OEMs have been impacted.
Jul 11, 2020
Jul 11, 2020
34 min
What drives consumers to come to your shop? Monthly guest Frank Leutz and co-host Susie Wong of Desert Car Care of Chandler discuss the psychology of what motivates customers, using an example from their own shop.
Jul 10, 2020
Jul 10, 2020
34 min
What drives consumers to come to your shop? Monthly guest Frank Leutz and co-host Susie Wong of Desert Car Care of Chandler discuss the psychology of what motivates customers, using an example from their own shop.