Ratchet+Wrench Radio

This week, we gives updates on government funding for small businesses during the coronavirus and share how a few OEMs have been impacted. 

What drives consumers to come to your shop? Monthly guest Frank Leutz and co-host Susie Wong of Desert Car Care of Chandler discuss the psychology of what motivates customers, using an example from their own shop. 

What drives consumers to come to your shop? Monthly guest Frank Leutz and co-host Susie Wong of Desert Car Care of Chandler discuss the psychology of what motivates customers, using an example from their own shop. 

In this week's news round-up, we discuss the growing concerns of the new United States-Mexico-Canada Agreement (USMCA), Ford and Honda's 30-day social media cleanse, and how auto sales are predicted to make a rebound.

  Kendall Warnock grew up in a village called Rosalie, Neb., with a population of 90 people. After graduating from Northeast Community College, Warnock decided to take a leap of faith and move to Lincoln, Neb., to start his own shop. During that time, he ran into many obstacles, but he never gave up on his dream.  Warnock now runs a successful operation, A1 Automotive, which recently won the Best of Lincoln 2020 in the auto business category, and also serves as a firefighter in his community. Warnock shares how he overcame his fears of living in a bigger city, the shame of having to use food stamps, and became the success he is today.

In this week's news round-up, we touch on the Moving Forward Act and the most commonly delayed maintenance.   

Did you know there have been 20 updates—yes, 20—to the Paycheck Protection Program since it's release mid-March? That's all according to Brad Mewes, Principal at Supplement Advisory, an automotive advisory firm, who has been helping business owners across the country on the confusing and crazy process these past couple of months. Listen to Mewes sit down with staff writer Abby Patterson as they hash out all of the new details on the PPP, Economic Injury Disaster Loan (EIDL), and other loans you might not even know about. Wanting to still apply last minute? Here are some go-to resources: MBE Capital Partners BlueVine Capital Inc. And for those of you looking for further help, reach out to Brad Mewes at brad.mewes@supp-co.com.

This week, updates on the EIDL and the Right to Repair.

This week, the industry mourns the passing of three trailblazers and looks at traffic trends as states begin to open up. 

From almost filing bankruptcy to speaking to thousands, Aaron Stokes has become an inspiration to those in the industry. Here's how he found his voice.