Episodes

Tuesday Jan 31, 2023
Tuesday Jan 31, 2023
In this episode, ASA Washington, D.C. representative Bob Redding visits Ratchet+Wrench Radio to talk about a variety of Right to Repair topics. We discuss: Stellantis and its new business focused on monetizing consumer vehicle data. What's going on behind the scenes in Washington, D.C., with Right to Repair advocates and OEs. What the automotive aftermarket can do right now to show its support. Why 2023 is a pivotal year for Right to Repair legislation. What the automotive aftermarket can learn from the Farm Bureau-John Deere memorandum of understanding in agricultural Right to Repair. What's next for Maine's Right to Repair advocates now that the signature threshold has been met.

Tuesday Jan 24, 2023
Tuesday Jan 24, 2023
If you attended the 2022 Ratchet+Wrench Management Conference, you were treated to a Texas-sized conference in downtown Arlington, Texas with over 30 sessions, top-flight presenters and many networking opportunities. This year, the Ratchet+Wrench Management Conference is in Aurora, Colorado, from September 21-23, 2023 at the Hyatt Regency Aurora Conference Center. And much like conferences in the past, here's what you can expect from the 2023 Ratchet+Wrench Management Conference: Three days of learning from industry experts and peers Over 30 strategy sessions focused on improving your business Dedicated networking to build high-value connections Unlimited opportunities for personal growth Registration is now open, AND we're holding a call for speakers this year. This means you or someone you know and admire can be recommended to speak at the 2023 conference. We want fresh faces, new ideas and topics that matter to you right now and in the future. Deadline to submit or nominate: MARCH 1. The online form is open to shop owners, vendors, and other stakeholders to nominate speakers, suggest session topics, and guide the direction of the 2023 event. Click here to view the submission form and nominate a speaker or suggest a session topic. Click here to register as an attendee for the 2023 conference.

Tuesday Jan 10, 2023
Tuesday Jan 10, 2023
In this episode, Brad Fink of Christian Brothers Automotive talks about how shops can weather a potential recession. He shares his experiences as a shop owner and as a leader within the franchise on how he's approached economic tightening through conservative business practices while continuing to give to customers and the community.

Tuesday Jan 03, 2023
Tuesday Jan 03, 2023
In this episode, Chris Salvo of Electrified Garage talks about how shops should ready themselves for electrification. He shares insights from his career working with Tesla and offers ways shop owners can start getting their technicians up to speed on understanding EV parts and maintenance.

Tuesday Dec 27, 2022
Tuesday Dec 27, 2022
This week, we talked to Jimmy Alauria, president and shop owner of 3A Automotive Service and co-founder and CEO of Victory Teambuilding Group. He discusses the findings of a survey he created that polled technicians about what they really want from an auto repair shop.

Tuesday Dec 13, 2022
Tuesday Dec 13, 2022
In this episode, Chris Lawson of Technician Find, an agency that helps independent auto repair shops find qualified technicians through digital ad campaigns, joins us to talk about his company. We discuss why shops need to change their hiring narrative, ways to write effective job ads, and how Technician Find's clients have made the service work for their shops.

Tuesday Dec 06, 2022
Tuesday Dec 06, 2022
In this episode, Travis Troy of Honest Wrenches in Des Moines, Iowa, talks about why he and business partner Josh Mullins hold culture within their shop in high esteem. He opens up about his methods, such as family outings, team outings and even cooking for his team members, why culture matters internally and externally, and how to lead the way as a shop owner. Lastly, he dives into another facet of Honest Wrench's culture, customer service, and why attention to detail helps his service advisors treat customers with exceptional care.

Tuesday Nov 29, 2022
Tuesday Nov 29, 2022
In this episode, we talk to Tim Suggs and Rachel Grewell of Turbo Tim's Anything Automotive in Minneapolis, Minnesota. We talk about how Tim got started in automotive, his love for cats, big shops, and his community. We also discuss how Rachel decorated the shop, some of its eclectic and fun touches, how they train the front and back of the house, their shop culture, and more.

Tuesday Nov 22, 2022
Tuesday Nov 22, 2022
In this episode, Chris Cloutier of Golden Rule Auto Care and autotext.me visits Ratchet+Wrench Radio to discuss personal mission statements. Many shop owners have a detailed and comprehensive vision for the health and growth of their shop, but how many also apply this to their personal lives where all of that drive stems? Chris breaks down his four pillars for developing a personal mission statement and tells how you can use a personal mission statement to be your external governing compass in all of your decisions making personally and professionally.

Tuesday Nov 15, 2022
Tuesday Nov 15, 2022
In this episode, Chris Knuth of APAC ATI stops by the show to talk about how his nonprofit auto technician training program can help shops across the country with labor shortages. He shares the background of the organization, how it finds technicians to train, and how auto repair shops can work with him.