Ratchet+Wrench Radio

Carm Capriotto: Instilling a Culture of Pride in the Industry

In this episode, Carm Capriotto, founder of Remarkable Results Radio, talks about his declaration, “The Rise of the Mechanical and Technical Specialist.” He discussed why the automotive aftermarket could benefit from a new vernacular that standardizes roles within the shop and instills pride in the workforce.

How to Implement and Grow your Business Through Shop Culture

In this episode Andrew Marcotte, VP of American Pride Automotive, shares how he has transformed and implemented a culture of growth, service, and excellence throughout American Pride's five stores. We discuss key takeaways about attracting the right talent, retaining employee satisfaction, and how to grow the business through organic methods.

AAPEX Live Series: Fernando Miranda on Choosing the Right Coach, Expanding Your Business and More

In this episode Fernando Miranda, VP of Transformers Insitute, shares the highlights of his 20-plus year career in the industry. We talk about how he works with the shops that he coaches, and the keys to reaching the next level of growth and efficiency.
 

What Does the Tekmetric and Shopgenie Merger Mean to your Business

In this episode, Sunil Patel, CEO and founder of Tekmetric, explains what the merger between the two SMS platforms can do for shops of all sizes. 

Tax Strategy and Company Structure: Best Practices

In this episode, Dylan Williamson, COO of Redline Business Advisors, talks about how you should structure your business, what do with year-end taxes, and what a financial advisor can bring to you in different steps of your business growth.

Stellantis SVP for Global Circular Economy, Alison Jones, on Sustainability and Bottom Line

In this episode, Alison Jones, SVP of Global Circular Economy for Stellantis, talks about Sustainera, the division for remanufactured parts supply, and how this can help your bottom line while becoming more sustainable. 

AAPEX Live Series: Kathleen Callahan on KPIs, Coaching, Money Matters, and Growth

In this episode, recorded LIVE at AAPEX 2024 in Las Vegas, we sit down with R+W columnist, industry leader, former Women in AutoCare Woman of the Year recipient, and owner of Xpertech Auto Repair in Englewood, FL, Kathleen Callahan. 
We discuss being new in the business, talking on a coach, understanding KPIs, financial metrics and a lot more. 

Leveraging asTech Mechanical to Regain Control of Your Schedule

In this episode, Ivan Rioja-Scott, Editor-in-Chief for Ratchet+Wrench, sits down with Ben Johnson, vice president, general automotive repair markets, for Repairify, about the evolving landscape of vehicle diagnostics and repairs. The discussion centers around the increasing complexity of modern vehicles and the unique challenges that automotive repair shops face today. As vehicles become more technologically advanced, the need for accurate diagnostics has never been greater.
Join us as we uncover the importance of embracing new technologies and the vital role that asTech plays in equipping repair shops for the challenges ahead.

The Keys to Expanding into the Multi-store Model

In this episode, David Askwith, Managing Director of Autostream Car Care, talks about shop's rapid and successful expansion.  He also talks about implementing systems, the right way to communicate, and choosing the right approach to re-branding. 

From $7 Million to $14 Million: Personal Growth to Business Success

In this episode, Brian Moak has taken Heart Certified Autocare, a three-store Chicagoland brand, from $7 million to 14$ million by making change within himself. Learn about his path for financial, personal and all-around growth.