Ratchet+Wrench Radio

The official podcast of Ratchet+Wrench, providing strategies and inspiration for auto care success.

Listen on:

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Episodes

29 minutes ago

In this episode of Ratchet+Wrench Radio, Margaret Light, licensed marriage and family therapist of Equilibrium Therapy Services P.L.L.C. talks about the impact of mental health on decision-making in business. She also has tips for owners and managers who are too optimistic or too pessimistic, and discusses how to bounce back mentally from a bad decision.

5 days ago

In this episode of Rachet+Wrench Radio, sponsored by SHOP-WARE, Editor-in-Chief Ivan Rioja-Scott sits down with Cavan Robinson, VP of Vehlo, to talk about how SHOP-WARE can help improve your shop’s efficiency and bottom-line results. By using a streamlined cloud-based platform, you can significantly improve customer service while ensuring your shop runs seamlessly, boosting car counts, average repair orders and technician efficiency. 

How to Increase Customer Loyalty

Wednesday May 21, 2025

Wednesday May 21, 2025

Wednesday May 14, 2025

Don't Treat Your Vendors That Way

Wednesday May 07, 2025

Wednesday May 07, 2025

Wednesday Apr 30, 2025

Wednesday Apr 23, 2025

Wednesday Apr 16, 2025

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