Ratchet+Wrench Radio
The official podcast of Ratchet+Wrench, providing strategies and inspiration for auto care success.
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Episodes
Wednesday May 13, 2020
Wednesday May 13, 2020
Anyone else tired of talking about COVID-19? So are we. In this month's From the Editors, Bryce and Anna stop talking about the problems this pandemic has presented, and instead talk about the opportunity. Regardless of how this has impacted you or what you think of it, the only real option is to find solutions and the best path forward. Bad situations show people's true colors, and this can be a real launching pad for your business. Either way, we’re moving forward with a different landscape and you can choose to have it be a burden or you can use it as an opportunity for change and evolution.
Monday May 11, 2020
Monday May 11, 2020
This week, Ratchet+Wrench shares signs things may be returning to normal and an update on government funding.
Monday May 04, 2020
Monday May 04, 2020
This week, we look at what the SBA is doing to ensure small businesses get their PPP money, a possible "Cash For Clunkers" reappearance and what Google and Apple are doing to fight the pandemic. To reach out to congress about the Cash for Clunkers, click here. It’s the beginning of a new month. How is your business doing? Are things returning to normal? Getting worse? Let us know. Email me at TCollins@10missions.com
Thursday Apr 30, 2020
Thursday Apr 30, 2020
Rissy Sutherland, one of the foremost experts in shop operations, president of SRS+Co, former shop owner and Ratchet+Wrench columnist, leads a panel discussion on marketing during the coronavirus on what shop owners should be doing now moving into the summer months.
Monday Apr 27, 2020
Monday Apr 27, 2020
This week, Ratchet+Wrench is providing an update on the funding available to small business owners. For more information, click here: A breakdown of government funding available Tekmetric blog “The Latest on Paycheck Protection Program for Auto Repair Shops It’s almost May and we’re curious, how are you holding up? Have you seen business pick up? What questions can we help you answer? Email TCollins@10missions.com with any questions or business updates you have!
Monday Apr 27, 2020
Monday Apr 27, 2020
When you think of customer service, what's the first thing that comes to mind? For a lot of people, especially Millennials and Gen-Zers, it's all about convenience; customers will go to the first place that can get them what they need. A way to provide that convenient, 24/7 service? Utilizing an online chat platform. In this episode of the Grow segment, Ratchet+Wrench staff writer Abby Patterson sat down with Rob Infantino, founder and CEO of Openbay, about the opportunities that an online chat platform can bring to the table.
Monday Apr 20, 2020
Monday Apr 20, 2020
This week, Ratchet+Wrench shares an update on federal lending and options that shops have.
Friday Apr 17, 2020
Friday Apr 17, 2020
During this difficult time, it can be hard to put on a happy face. But, as the leader of your operation, it's up to you to encourage your employees and help them through. Monthly guest Aaron Stokes offers up words of encouragement.
Monday Apr 13, 2020
Monday Apr 13, 2020
This week’s round-up includes announcements from OEMs and industry organizations due to the coronavirus. For more information on the Transformer’s Institute course, click here: For more insight into the EV study mentioned, click here.
Monday Apr 13, 2020
Monday Apr 13, 2020
With the coronavirus pandemic affecting businesses worldwide, the essential businesses are able to keep their doors open. But even with this, auto repair shop operators are having to get creative with their business practices. Dwayne Myers, owner of Dynamic Automotive, Ratchet+Wrench Management Conference speaker, and All-Star Award winner, talks with staff writer Abby Patterson about ways they've switched up usual business practices to keep the business moving.