Ratchet+Wrench Radio

The Single Shop Model vs. The Franchise Model

In this episode we chat with Dutch Silverstein, a 26-year veteran of the auto repair industry. Dutch shares with us his thoughts about running a successful shop, why the franchise business model can decrease quality, and how to succeed in the auto repair business. 

Effective Strategies for Attracting Top Technicians

Carm Capriotto: Instilling a Culture of Pride in the Industry

In this episode, Carm Capriotto, founder of Remarkable Results Radio, talks about his declaration, “The Rise of the Mechanical and Technical Specialist.” He discussed why the automotive aftermarket could benefit from a new vernacular that standardizes roles within the shop and instills pride in the workforce.

How to Implement and Grow your Business Through Shop Culture

In this episode Andrew Marcotte, VP of American Pride Automotive, shares how he has transformed and implemented a culture of growth, service, and excellence throughout American Pride's five stores. We discuss key takeaways about attracting the right talent, retaining employee satisfaction, and how to grow the business through organic methods.

AAPEX Live Series: Fernando Miranda on Choosing the Right Coach, Expanding Your Business and More

In this episode Fernando Miranda, VP of Transformers Insitute, shares the highlights of his 20-plus year career in the industry. We talk about how he works with the shops that he coaches, and the keys to reaching the next level of growth and efficiency.
 

What Does the Tekmetric and Shopgenie Merger Mean to your Business

In this episode, Sunil Patel, CEO and founder of Tekmetric, explains what the merger between the two SMS platforms can do for shops of all sizes. 

Tax Strategy and Company Structure: Best Practices

In this episode, Dylan Williamson, COO of Redline Business Advisors, talks about how you should structure your business, what do with year-end taxes, and what a financial advisor can bring to you in different steps of your business growth.

Stellantis SVP for Global Circular Economy, Alison Jones, on Sustainability and Bottom Line

In this episode, Alison Jones, SVP of Global Circular Economy for Stellantis, talks about Sustainera, the division for remanufactured parts supply, and how this can help your bottom line while becoming more sustainable. 

AAPEX Live Series: Kathleen Callahan on KPIs, Coaching, Money Matters, and Growth

In this episode, recorded LIVE at AAPEX 2024 in Las Vegas, we sit down with R+W columnist, industry leader, former Women in AutoCare Woman of the Year recipient, and owner of Xpertech Auto Repair in Englewood, FL, Kathleen Callahan. 
We discuss being new in the business, talking on a coach, understanding KPIs, financial metrics and a lot more. 

Leveraging asTech Mechanical to Regain Control of Your Schedule

In this episode, Ivan Rioja-Scott, Editor-in-Chief for Ratchet+Wrench, sits down with Ben Johnson, vice president, general automotive repair markets, for Repairify, about the evolving landscape of vehicle diagnostics and repairs. The discussion centers around the increasing complexity of modern vehicles and the unique challenges that automotive repair shops face today. As vehicles become more technologically advanced, the need for accurate diagnostics has never been greater.
Join us as we uncover the importance of embracing new technologies and the vital role that asTech plays in equipping repair shops for the challenges ahead.