Ratchet+Wrench Radio

The official podcast of Ratchet+Wrench, providing strategies and inspiration for auto care success.

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Episodes

Tuesday Dec 28, 2021

With supply chain disruptions making headlines and headaches this year, it's a good time to take a closer look at what makes a great relationship between operators and suppliers. Adam Tatum, director of operations at the Virginia Group, a Jiffy Lube franchisee based in the east coast, joins the podcast to talk about his best practices for maintaining great relationships in the industry.

Tuesday Dec 21, 2021

Derek Kaufman, managing partner for Schwartz Advisors, chats with Digital Multimedia Editor Noah Brown about all things telematics: What they are, how they've changed over the last couple of years, and how your shop can use the technology in the coming years.

Tuesday Dec 14, 2021

Editorial Director Anna Zeck welcomes Ratchet+Wrench columnist and Shop Fix Academy Founder Aaron Stokes to the podcast to discuss how to optimize the time between Christmas and the New Year. Stokes shares what every shop owner should be doing before the start of the new year and how to set yourself up for success heading into 2022. 

Tuesday Dec 07, 2021

Christina Ross, president of Silver Frog Marketing, joins Digital Multimedia Editor Noah Brown to outline what makes a good digital marketing campaign and how to effectively employ one for your shop. 

Why You Struggle to Hire

Tuesday Nov 30, 2021

Tuesday Nov 30, 2021

Editorial Director Anna Zeck caught up with Shop Fix Academy Founder and Ratchet+Wrench columnist Aaron Stokes to discuss hiring and recruiting. Zeck and Stokes discuss how shops should present themselves, how to act as your best self and how that affects your ability to get the best team members. Stokes identifies what you could be doing wrong and how to fix it. 

Tuesday Nov 23, 2021

Tekmetric Co-Founder Prasanth Chilukuri joins staff writer Paul Hodowanic from the 2021 AAPEX Show to briefly discuss Tekmetric's new developments before having a longer discussion on technology and its integration into the repair business. 

Tuesday Nov 16, 2021

10 Missions Media Editorial Director Anna Zeck spoke with Vice President of Content and Events Bryce Evans about what exactly the ADAPT Automotive Technology Summit is, what you can expect while you're there, and why the event is so important for the automotive aftermarket. Spots are still open for the Summit! Register online at adaptsummit.com/register.

The Benefit to Hiring Veterans

Tuesday Nov 09, 2021

Tuesday Nov 09, 2021

Pete Baldine, President of Moran Family of Brands joins Editorial Director Anna Zeck to discuss the company’s commitment in adding veteran owners and employees and the value they bring to the system.   Moran Family of Brands, one of the nation’s leading automotive repair franchises, counts 14 United States veterans among its 120 total franchisees. Moran franchise owners have been enlisted in the Army, Navy, Air Force and Marines branches of the military, as well as the national guard. 

How to Build a Culture

Tuesday Oct 26, 2021

Tuesday Oct 26, 2021

Editorial Director Anna Zeck chats with Matt Lachowitzer, owner of Matt's Automotive, a multi-shop operation in Minnesota and North Dakota. Lachowitzer was honored as the 2021 Ratchet+Wrench All-Star Award Winner and caught up with Anna at the Ratchet+Wrench Management conference earlier this year. Their conversation dives deep into the culture Lachowitzer has built and gives tons of great tips on how to build a winning culture. 

Becoming a Manager

Tuesday Oct 19, 2021

Tuesday Oct 19, 2021

Editorial Director Anna Zeck chatted with David Askwith, director of operations for the Maryland based-Auto Stream Car Care. Anna and David chat about his journey to a management role and the mistakes and great decisions he made along the way. Askwith provides perspective on what he would do differently, giving great advice for anyone trying to become a manager themselves or for a shop owner who is looking for a manager.  

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