The Next Generation of Shop Leaders

Today I'm joined by Andrew Marcott, the general manager of American Pride Automotive. He's among the next generation of shop leaders.

 

We talked about:

• His work at American Pride Automotive.
• What the Biden Administration's commitment to EVs means for shop owners and technicians.
• Young technicians as digital natives and the advantages of that.
• Becoming an early adapter to change and technologies the auto industry.
• Why shops need to embrace the digital age and how younger customers engage.
• Bridging shop and community.
• What barriers to entry young millennial/Gen Z shop owners face.
• Why now is a good time to be in the auto service industry.