Nonprofit Auto Repair: From Social Worker to Shop Owner (w/ Kathy Heying)

In this episode, Cathy Heying, founder of The Lift Garage in Minneapolis, Minnesota, visits Ratchet+Wrench Radio to talk about the inner workings of nonprofit auto repair shops. Heying, who was once a social worker, made a career change at 38 in order to help more people in real time.

Here's what we discussed:

• Her time as a social worker
• When she became an auto technician
• The founding of The Lift Garage
• How the nonprofit operates
• How she helps customers understand car care
• How her techs are compensated
• Partnering with outside independent auto repair shops to service her customers
• The challenges of her work that differ from what other shop owners face.