Why We Started Four-Day Workweeks | Erin Vaughan, Kinetic Auto Service

This week on Ratchet+Wrench Radio, Erin Vaughan, owner of Kinetic Auto Service in Regina, Saskatchewan, stops by to talk about why her shop instituted a four-day workweek and how. 

Earlier this spring, Vaughan made the decision and she discusses how she arrived at it, and also discusses:

• How the shop's days and weeks are structured
• Consulting the team and how they've responded to the change
• What she's learned about workflow management in a four-day week
• Whether KPI has been affected and how productivity has changed
• Training her clients and eliminating waiters completely
• Short weeks as a means to attract new talent
• How owners looking to try a four-day workweek can get started