Tuesday Aug 16, 2022

How to Overcome the Technician Shortage (w/ Cecil Bullard)

In this episode of Ratchet+Wrench Radio, Cecil Bullard of the Institute for Automotive Business Excellence stops in to discuss how shop owners can overcome the technician shortage. Cecil discusses:

  • Why raising labor rates is necessary to attract top talent
  • A simple formula to raise rates today
  • The need to create a career path for today's technician
  • The importance of having the right atmosphere and benefits
  • Why shops should proactively get involved in student programs
  • Self-assessing your business model
  • Why you need to constantly be recruiting
  • The silver lining

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