How Carolyn Coquillette Built Shop-Ware

In this episode, Carolyn Coquillette talks about how she founded Shop-Ware while running her shop, Luscious Garage. 

We discuss:

• (1:15): The pain points that conceived the idea for Shop-Ware
• (4:45): Going from analog to digital platforms in her career
• (5:48): Why shops are hesitant to go full digital on software
• (8:35): How she decided to create software for the industry
• (16:01): What's under the hood of Shop-Ware
• (21:09): The importance of tracking KPI and using the right software
• (23:23): Is scalability a factor in choosing software?
• (25:40): What to look for in shop management software
• (29:00): What Carolyn loves about helping shop owners grow